Demand Expansion: Marketing Beyond the First Purchase
Every existing customer in your business is also a potential future customer. In fact, they are arguably your most important potential customers — listen and learn from them, nurture and delight them....
View ArticleHow to Scale Your Marketing Operations: 3 Essential Strategies
Marketing Operations is a function that’s relatively new to the corporate world. It was created to address the increasing complexity of running a marketing department, which now depends on effective...
View ArticleCreate a Competitive Advantage by Becoming a CX ‘A-Team’
On a scale of one to 10, most people rate themselves at a seven or better. The phenomenon, known as “illusory superiority,” has been studied for years by David Dunning, a psychologist at Cornell. This...
View Article5 Key Takeaways from “How Optimize Your MarTech Stack to Drive Cost Savings”
If you are tasked with doing more for your company with fewer resources, taking a close look at your marketing technology (MarTech) stack is a must. A stack assessment will help you identify...
View ArticleHow Digital Transformation Helps Marketers Meet Their Goals and Grow
Digital Transformation is no longer a buzzword – it’s the way of business today. Catalyzed by the pandemic, the hybrid workplace and the ever-increasing importance of delivering an exceptional and...
View ArticleMake Your Customers Feel Welcome in Every Room of Your Company’s House
Historically, Marketing, Sales, Customer Service, and IT have operated as single rooms with closed doors (and soundproof walls). That’s because tight integrations between different processes,...
View ArticleHow to Build a World-Class Team During a Period of Rapid Growth
Throughout my career as a leader, manager, and coach, I’ve followed one key guiding principle when it comes to organizational development: Build a World-Class Team. That truly is my mission and I say...
View ArticleThe Top 3 Universal Rules of Business My First Mentor Taught Me
When we start our careers, some of us are lucky enough to have a boss who is also a mentor. They share their years of experience with us in the hopes that we will not make the same mistakes they did....
View Article5 Tips to Prevent Your Latest MarTech Project from Becoming Shelfware
Have you ever taken a look at the usage data and metrics in your recently rolled out MarTech solution and realized that your shiny new tool isn’t being used? And, if people aren’t using it, why did...
View Article6 Daily Rituals to Keep Your Marketo Instance in Tip-Top Shape
We hear it from doctors, veterinarians, and mechanics: simple preventive measures we take now can help prevent more serious issues in the future. The same principle holds true for your Marketo...
View ArticleKey Takeaways from the 10-Step Playbook to Digital Transformation
Modern organizations are digitally transforming workflows, processes, products, and services at an unprecedented rate. IDC predicts that direct investments in digital transformation will reach $6.8...
View Article6 Best Practices for Hosting Successful Demand Generation Webinars
Webinars have been an effective marketing tool for many years — and during the pandemic, they were one of the only ways to connect with prospects and customers. As a result, their popularity is...
View Article5 of the Best Project Management Software and Tools in 2022
I’m a very organized person. I love staying on top of my tasks and projects, and I’m fortunate that I found my passion for project management very early in my career. As a result, I’ve had the...
View ArticleWhy Segmentation Is Critical to Personalization and Engagement
Consumers are bombarded with marketing messages – some relevant, most not. Whether a consumer reacts to seeing an ad, email, social post or marketing deliverable really depends on whether the content...
View ArticleBeneath the Surface of Marketing Automation App Development
Back in 2009, Apple trademarked the phrase “There’s an app for that,” spurring a running joke that there’s a mobile phone application for anything a person might possibly need. If the joke was true...
View ArticleThe 7 Food Groups of MarTech
Our global economy is in the midst of a dramatic transformation where digital marketing and ecommerce are overtaking traditional forms of marketing and selling. To keep pace with how buyers learn about...
View ArticleDemandGen Webinar: What’s ABM and Why You Need It
Everything You Need to Know to Launch an ABM Program Account-Based Marketing (ABM) is a powerful, strategic approach to converting new business. By focusing on prospects and prospect communities...
View ArticleThe Basic Recipe For a Lead Nurture
A well-designed lead nurture should be implemented as a conversation between you and your prospect. After working on hundreds of nurtures, I’ve come up with the basic recipe for a successful nurture...
View ArticleConcur Increased Pipeline Contribution by Over 50%
Situation: Concur, part of SAP, is a leading provider of integrated travel and expense management solutions, which help organizations ensure corporate travel is booked within policy before the trip is...
View ArticleSupercharge your Marketing with Content Insight and Activation
On August 14th, PathFactory will be opening up their office in Sunnyvale, California for a tour. Join us for breakfast and sessions from current PathFactory power users, Mervyn Alamgir and Tim Noble...
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